How do I ...

• Find the part number that I need?

• Search for my part number on JPCparts.com?

• Find product and warranty information?

• Pay for my order?

• Track my order?

• Return an item?

• Contact JPCparts.com?
 
• How do I find the part number that I need?
The easiest way to find a part number, is to look on the existing part for a label showing the manufacter's part number. Examples for different manufacturers are shown below. If you are unable to locate the part number, call the manufacturer of your computer and provide them with the model number, serial number and description of the part you want. They will provide you the most current replacement information available. JPCparts.com is unable to search for part numbers by the model or serial number from your computer. The most accurate source will always be the manufacturer.

Manufacturer's toll free numbers to call for replacement part information:
HP / Compaq: 1-800-227-8164
Dell: 1-800-624-9896
IBM: 1-800-426-4968
 
Examples of part number labels


 
• How do I search for my part number on JPCparts.com?
When you have the correct part number, enter the number, including the hyphen if applicable, into the search field at the top of the page ( do NOT enter the manufacturer's name or spaces ). Then click the search button.

Examples of different manufacturer's part numbers:
Sony PCGA-BP2NX
Apple 614-0108.



 
• How do I find product and warranty information?
JPCparts.com sells all products as refurbished. Some of our items are new, some are used and some are refurbished but they all meet JPCparts.com's high standard of quality. All products have the same 90 day replacement warranty.

More on warranty information can be found by clicking on the button below:
More on product information can be found by clicking on the button below:
 
• How do I Pay for my order?
During the checkout process, you will be prompted to enter your credit card information. We accept Visa, Master Card, Discover and American Express. Our website is encrypted with Verisign Secured™ which offers a $100,000 identity assurance warranty. YOUR ORDER WILL NOT SHIP UNTIL PAYMENT INFORMATION HAS BEEN RECEIVED BY JPCparts.com.
 
• How do I track my order?
To find the status of your order, go to the "Order Tracking" tab and click on the "Check Your Order Status". On the "Order Tracking" page enter your purchase order or JPCparts.com's order reference number. To ensure you view the correct order, enter the billing zip code of your order and then click the "Get My Order Status" button. The current status of your order will be displayed.

 
• How do I return an item?
To return an item, go to the "Order Tracking" tab and click on the "Return An Item". On the "Return An Item" page enter your purchase order or JPCparts.com's order reference number. To ensure you are returning the correct order, enter the billing zip code of your order and then click the "Find and Return Item" button. Then follow the instructions to continue with your retun.


The details of our return policy can be viewed by clicking the button below.
 
• Contact JPCparts.com?
For fastest contact & response use our online messaging system - click here

Top Searches

by Manunfacturer

1. Dell
 

2. IBM
 

3. HP
 

4. Compaq
 

5. Toshiba
 

6. Sun
 

7. Cisco 

Top Searches

by Part Number

1. 8120-1351

2. 8120-1689

3. 8120-2104

4. 8120-1369

5. 8120-2956

6. C4437-14000

7. C4437-60000

 
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